Frequently Asked Questions
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Can I transport my frozen embryos or gametes between IVF clinics ?
Yes you can as long as the clinics are licensed by the HFEA (Human Fertilisation & Embryology Authority). To comply with HFEA regulations there are certain conditions that need to be met in order to transport your embryos or gametes to and from another country to the UK. The UK clinic will check for these requirements before importing or exporting your embryos or gametes.
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Can I safely transport my frozen embryos or gametes between IVF clinics ?
Yes, it is safe if done correctly. Frozen embryos and gametes, especially if vitrified, should stay at very low temperature (-190˚ C) while transporting them from one clinic to another.
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Do you insure the transport ?
We have public liability insurance against theft and damage while in our custody.
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Do you assist with the required documents ?
Yes we can and this is included in your transport fees. We also liaise with your IVF clinic or storage facility upon your request to coordinate the transport process in order to complete transport in good time.
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What is your refund policy?
Your transport fees will be fully refunded if we fail to transport your embryos or gametes if the fault lies with CRYO A2B. Please note that we will refund the same amount we received after deducting the bank transfer fees if applicable.
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What is included in my transportation fees?
• Communication with both exporting and importing clinics.• Documents check• Transportation between clinics.• Dry shipper use..• Flight tickets, car rental, train tickets if required. • SMS alerts.• Cane, canister or goblet if required.
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Is there any hidden cost?
Not from Cryo A2B.
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What are the payment options?
• Bank transfer: the best option to avoid any extra fees • PayPal: 3% will be added to your fees.
